Shipping

Shipping

🚚 Free Shipping Worldwide

At GENTLE MONSTER, we proudly offer FREE shipping on all orders to the United States, United Kingdom, Australia, and Canada. Your satisfaction is our top priority, and we strive to get your order delivered as quickly and smoothly as possible.

📦 Estimated Delivery Time: 8–15 Business Days

While most orders arrive within 8–15 business days, actual delivery time may vary due to:

  • Order Processing: Includes verification, quality inspection, and careful packaging (typically 1–3 business days).

  • Carrier Handling: Delivery speeds vary depending on your local postal service or courier.

  • External Factors: Customs processing, severe weather, or local logistics issues may cause occasional delays.

⏳ Why Does Shipping Take Time?

To ensure you receive authentic and high-quality products, every order goes through strict quality checks before shipment. Once your order has been dispatched, you’ll receive an email with tracking information so you can follow your delivery.

❗ No Guaranteed Delivery Dates

While we aim to deliver quickly, we cannot guarantee an exact arrival date due to variables outside our control (such as customs inspections, carrier delays, or weather disruptions). Rest assured, we monitor all shipments and will support you if any issues arise.

📞 Contact Us

For questions or urgent support, contact our customer service team:

✉ Email: info@gm-eyewear.com
📞 Phone: [+49 15218189460] (Mon–Fri, 9 AM–5 PM PST)

Thank you for shopping with GENTLE MONSTER — we truly appreciate your trust and patience!